Home Instead South Ayrshire & Kilmarnock

We Are The Experts In Quality Home Care

What does it do?

There is a popular saying and belief that ‘home is where the heart’ is and at Home Instead South Ayrshire we truly believe that continuing to live at home in the place you know and love is the most comfortable solution as you age.

Ageing is a natural part of life that can make simple daily tasks become increasingly challenging. However, our professional CAREGivers from South Ayrshire can support you to maintain independence at home with our bespoke, specialised range of home care services.

We are Home Instead South Ayrshire; the area’s leading home care provider. Our high-quality elderly care at home services are designed to fit around the specific needs of you or a loved-ones life.

Our experienced and empathetic team of CAREGivers which provides private home care in Ayr, Troon, Prestwick and Kilmarnock and the surrounding areas, that you can be confident in.

From companionship care in Ayr, dementia care in Prestwick to home help and housekeeping in Troon or live-in care in Kilmarnock, we will work with you to offer the support you or a loved one needs to continue living comfortably at home.

Whatever your home care needs are, Home Instead South Ayrshire are here to help you so please get in touch


Who it is for?

Older Adults 

Where it is available?

Regional service (East Dunbartonshire, East Renfrewshire, Glasgow, South Lanarkshire, Stirling, West Dunbartonshire, South Ayrshire).

What it costs:

We know that cost is one of the biggest concerns about care, so we’ve made our service stress-free and excellent value. Our costs are very easy to understand and manage, and you will always be firmly in control of your finances. Our visits are a minimum of one hour and often longer.* This provides plenty of time for quality care whilst still leaving time left to chat and build a real relationship

How to access or apply for it:

Call : 01292 435855

What to expect then:

If you would like to talk about the Services we can provide then please just give us a call or call in and see us, our door is always open and the kettle is always on – we are here to help you no matter how urgent your need. You can contact us on 01292 435 855 or email us at contact@sa.homeinstead.co.uk or complete our home care enquiry form arrange a no-obligation service consultation to chat about your needs.

Additional information:

This office was founded by Tasnim and Suhail Rehman, as part of the national Home Instead family, and is managed by Danielle Wisely our General Manager who has been a member of our team since 2016. Danielle started her management career our Home Instead Glasgow South office where she built an award-winning service that culminated in Excellent ratings from the Care Inspectorate and was recognised with a multitude of business and care quality awards.

Our ethos is to 'change the face of ageing' and it is with extreme passion and commitment that we are here in our localities of Ayr, Troon Prestwick, Kilmarnock and surrounding areas doing just that.

At Home Instead we believe that people, no matter what age, are entitled to stay in the familiar surroundings of their own home - as that’s where they belong. Success to us is to improve the client’s quality of life, for as long as we can, by providing high quality care delivered by high quality CAREGivers, all within the clients own home. This is exactly what the majority of older people and their families want, it really does make a difference to the quality of their lives.

We choose our CAREGivers for their compassion, reliability and empathy; we also look at their particular interests so that we can carefully match our clients and CAREGivers one to one. All of our CAREGivers are fully trained to ensure they have the specific skills and approach we require. We also thoroughly vet all CAREGivers and we are uncompromising in our insistence for multiple references.

We support our clients to do whatever they enjoy doing and only provide the quality of service that we would be happy for our own family members to receive. We are a local business – we employ local people – and we offer a wide range of services that assist older people to remain independent, in their own homes. Tasnim faced this dilemma not so long ago with her father, who had dementia, and found it extremely difficult to find someone who could help her and her mother. This is one of the main reasons that Tasnim and her husband Suhail decided to set up Home Instead in South Ayrshire.

Why are we unique?

For the 10th time in a row, Home Instead are OFFICIALLY the UK’s number one senior homecare provider! And for the sixth year running we have been a awarded A Top Ten Award by Homecare.co.uk (the Tripadvisor of homecare providers) and recognised as Scotland’s Number 1 home care provider. Read our homecare.co.uk reviews HERE

Minimum of a one hour call to 24/7 care. We do not believe proper care can be provided with “15 minute calls”

We match the client with the CAREGivers so that wherever possible the same CAREGiver Team sees the same client

We are extremely fussy about who we employ and take up 4 references plus enhanced police checks.

We specialise in dementia care


We have also been successful in the following awards over the last few years:

2020 - Scotland's Number 1 Homecare Provider Award – Homecare.co.uk read our independent homecare.co.uk reviews here
2019 - Scottish Care Awards – Winner
2019 - East Dunbartonshire Business Awards – Business of the Year Award
2019 - East Renfrewshire Business Awards – Excellence in Customer Service Award (Finalist)
2019 - Sunday Times Best 100 Companies to work for
2019 - Princess Royal Training Award
2016 - The Queen’s Award for Enterprise

Useful Download(s):


Info last updated: