Rated as 'Outstanding' by the Care Quality Commission in December 2017, Home Instead Eastbourne Office provides compassionate non-medical care to the main towns of Eastbourne, Polegate, Hailsham and surrounding areas.

Although family owned and operated the office is part of Home Instead, the first care provider to receive the Queen's Award for Enterprise for its innovative approach to care at home.

The model of care followed is fully bespoke and tailored to each individual client's needs and wants. Experienced CAREGivers are matched with clients based on common interests. The same CAREGivers visit at the same times to maintain consistency which enables a relationship based on trust to develop.

All care visits are for a minimum of one hour. This allows the service to be flexible to the daily changing needs of the clients and means that much more varied and stimulating activities are possible, either within their own home or by going out into the local community.

Activities can vary from assistance with shopping trips, companionship, escorting to appointments or social engagements, as well as home help, meal preparation, personal care and support with medication.

Home Instead Eastbourne’s office can support people with complex conditions and has a particular expertise in supporting people living with dementia. A unique City and Guilds accredited dementia training programme underpins this practical experience and also enhances the professional knowledge of the CAREGiver team.

Adult Home Care (18+)