We help people speak up and make decisions about their health, wellbeing and social care. We’re here to make sure people across all ages and care groups can understand their rights, make effective choices about their lives and voice their concerns.

Some of the ways we do this include:

advocacy services that make sure people can express their wishes when decisions are being made about their care or wellbeing

user involvement projects that help organisations improve what they offer by listening to people who use their services

local Healthwatch organisations (Brent, RBKC and Westminster), which act as health and social care champions for the areas they serve and give people a direct channel to share their feedback

innovative Personal Health Budget projects that allow people to access items and services to improve their wellbeing.

Our services are independent, confidential, and free to those receiving them. Together, our teams are standing up for essential rights and supporting people to have a say on the issues that matter to them.