Telephone befriending service

Free telephone befriending service for Derbyshire Dales and Uttoxeter

What does it do?

Careline aims to make people’s lives better by making regular calls to those living within the Derbyshire Dales
and Uttoxeter area. We offer friendship to the people we call and peace of mind to their family and friends. We try to improve quality of life and help older and vulnerable people to have the confidence to remain living independently.

Our team of 70+ volunteers make the befriending calls, providing greater social interaction for those who are now less able to get out and about and meet others in the community. We monitor people’s well-being and pass on useful information about the local services available to them.

Our service  is available every day of the year, including Christmas Day.

Who it is for?

We call people living at home who feel in need of support - they may be elderly, less able to get out, feeling lonely or isolated.

Where it is available?

Regional service (Derbyshire, Staffordshire).

What it costs:

Careline offers a free telephone befriending service

How to access or apply for it:

New members can register their interest in  receiving Careline calls either by calling the office on 01335 210353 or through the referral form on the charity's website:

What to expect then:

As soon as we receive contact details from someone who is interested in the Careline service, a member of staff will phone them to arrange a date to visit them in their home. During the visit we'll explain more about the charity and look at how Careline can best fit into their life.


Info last updated:

St. Oswald's Hospital, Clifton Road, Ashbourne, Derbyshire, DE6 1DR