Befriending is the act of visiting an older person, who is socially isolated, in their own home. Befriending provides companionship to older people who best need it and a crucial link to the outside world.
Tele-befriending is the same as face to face befriending. The only difference being that you talk over the phone rather than visit the person you're befriending. We use tele-befriending when you first join the scheme. This allows us to get to know you, whilst we find a suitable volunteer befriender.