Worcester Citizens Advice Bureau & WHABAC

Free, impartial and independent advice in Worcester

What does it do?

Worcester Citizens Advice Bureau & WHABAC is an independent service providing a free, confidential and impartial advice and support to everybody regardless of race, age, sex, disability, sexuality, nationality, ethnicity, religion and belief.

Worcester Citizens Advice Bureau & WHABAC merged on 1st April 2009 in order to provide a comprehensive advice and support service to our clients.  We are based in two locations in Worcester at Lowesmoor and the Hopmarket.  The service is also delivered from Outreach Centres.

We provide information/ advice on Debt, Benefits, Housing, Family, Employment, Public Law and many other general areas of advice. For information on these services please see the link on Our Services section.

Who it is for?

All adults incuding older people seeking advice

Where it is available?

Local service (Worcester).

What it costs:

FREE of charge

How to access or apply for it:

Visit: Gateway Assessment drop-in service at The Hopmarket, Worcester
This is a drop in service to access all of our advice services. Monday, Tuesday, Wednesday and Friday: 9.30 a.m. to 4.00 p.m.

When you visit us we will carry out an initial assessment lasting around 15 minutes. This will help us to understand the nature of your issue and how best we can help you.
At the end of this assessment we will look at these options with you:
  • Suggest you see one of our trained generalist advisers
  • Suggest you see one of our specialist caseworkers
  • Provide you with information
  • Direct you to another specialist organisation.

Call: You can contact us (or other Bureaux in Worcestershire) by telephone through the Worcestershire Adviceline on 0344 4111 303


Info last updated:

The Hopmarket, Worcester, Worcestershire, WR1 1DL