Twilight Years is an Independent Home Care Agency, providing a service to the elderly and disabled in the Furness and surrounding areas.  The company is registered and monitored by the Care Quality Commission, it is also registered for work with the Social Services, Adult Social Care Team, both organisation conduct regulated inspections on an annual basis.
 
1.             Aims
 
·         To provide the highest standard of safe, caring and reliable home care services to all our clients irrespective of their age, gender, disability, ethnic origin, sexuality, religious or political beliefs
 
·         To provide a service delivered by home care workers who have the appropriate skills and competencies to do so
 
·         To ensure that the rights and welfare of service users are paramount and the rights and welfare of carers are protected
 
·         To provide a service which involves our service users in their care planning
 
2.             Objectives
 
To provide support to enable service users of all ages to be cared for in their own homes for as long as they are willing and able to do so or to enable them to return to their own homes from hospital or accommodation elsewhere, thereby promoting real choice in practice between care at home and residential care.  The care provided is to take into account the needs and wishes of the service user and maximise their independence so that they feel confident and safe living in their own home.  Our main objective is to ensure that the physical and emotional welfare of service users being is always of paramount importance.  The term service user is used to encompass both consumers of care services, the person who needs the care and family members / friends who may arrange and / or purchase care on behalf of someone else.  It is our objective to consider the differing and sometimes conflicting needs of the client if the care is to be appropriate.

Nature of Services
 
Service user bands provided include:
 
·         Learning disabilities or autistic spectrum disorder
·         Older People
·         Younger adults
·         Mental Health
·         Physical Disability
·         Sensory impairment
·         Dementia
·         People who misuse drugs and alcohol
 
We will undertake the following services for these service user bands:
 
.         Mobility and transfers, helping individuals in and out of bed, chairs, toilet, showers
·         Personal hygiene, prompting, washing, helping with bathing, tooth and denture care
·         Support and assistance in dressing and undressing
·         Food preparation, assistance with or supervision of eating
·         Assistance with toileting, applying and removing continence pads, emptying catheter bags
·         Prompting medicines and administration of medicines*
·         Light cleaning and essential house care
·         Laundering and ironing
·         Assistance with shopping, errands and pension collection
·         Assistance at bed-time
·         Sleepovers
·         Companionship
·         Overall monitoring of well-being

Local service (South Lakeland, Barrow-in-Furness).

Please contact our office to discuss these options, we can provide Private care packages and we are registered with Adult Social Services.

Please contact our office, we will arrange an informal appointment for you

Once we are aware you require care or support, we can usually put care into place normally within 24hrs.

We are regulated by the Care Quality Commission and are a fully compliant service.  Information regarding this can be found on our company website or search for us on the Care Quality Commission website.

Intermediate /after hospital care, Support for carers / Relief Care / Respite Care, Home from hospital services, Personal care at home (registered), Dementia care

17/04/2014