Promoting health well-being and safety for people in Suffolk

What does it do?

Homeshield is a scheme to promote and support the health, well-being and safety of potentially vulnerable people within their own homes.
What is Homeshield?
Homeshield Suffolk is a Partnership of over 60 agencies, both statutory and voluntary, all of whom have front-line staff and
volunteers who visit people in their own homes.
A visiting professional can use a Homeshield referral to alert a central co-ordinator of anything they may be made
aware of during their visit where support or help can be offered from other agencies within the partnership. 
The co-ordinator contacts the other agency/agencies who then go on to arrange a further visit or provide follow up information for the customer.
This ensures a multi-disciplined approach and allows the customer to receive support and services they may not be aware of.

Who it is for?

People in Suffolk

Where it is available?

Local service (Forest Heath, Ipswich, St Edmundsbury, Suffolk Coastal, Waveney, Babergh, Mid Suffolk).

What it costs:

The service is free of charge

How to access or apply for it:

If you are an officer or volunteer in the Homeshield Partnership, please use this online reporting form at
If, as a member of the public, you wish to tell us that you or someone
you care for may need support from social services, you can use this referral form at

Additional information:

Home Shield has over 60 partner agencies delivering services across Suffolk, these partners including Suffolk County Council
(Adult and Community Services, Practice Advise Team, Fire and Rescue Service, Trading Standards), District and Borough Council, Warm Front, NHS Suffolk, Suffolk Family Carers, The Pension Service, Suffolk Police, The Voluntary Sector (Age UK, Age Concern, Help the Aged, Royal British Legion and SAFFA, Red Cross, Deaf and Blind Associations, CAB)


Info last updated: