A3 Team

What does it do?

From April 2010 the Care Trust Plus launched a 24 hour 365 days per year single point of access known as the A3 team.

All calls are received by an Integrated Advice Officer who will either:
  • resolve your issue
  • offer relevant advice and information
  • divert you to the most appropriate person who will be able to help
They have direct access to a 24/7 crisis intervention team which are able to
provide assistance and support for social and healthcare issues
requiring a rapid response. Some of the support available includes:

Emergency homecare support
Access to a range of re-enablement services in the home or in a residential setting
Access to rapid assessment and treatment

You can also access the A3 Team via email on: NEL-CT.A3TeamPublic@nhs.net

Please note that if you have a medical emergency please access the 999 emergency services.

Who it is for?

People in North East Lincolnshire who need to access Social Care services.

Where it is available?

Local service (North East Lincolnshire).

What it costs:

Please contact the organisation for more details.

How to access or apply for it:

Please write to:
North East Lincolnshire Care Trust Plus
Saxon Court. Gilbey Road
Grimsby, North East Lincolnshire
DN31 2UJ
Telephone: 0300 3000 400
email on: NEL-CT.A3TeamPublic@nhs.net


Info last updated:


Social Care

Athena, Saxon Court, Gilbey Road, Grimsby, South Humberside, DN31 2UJ