Coming home from hospital

What does it do?

Coming out of hospital can be a time of mixed feelings. Although you will probably be looking forward to getting home, you may also have some worries about how you will cope.

You will not be discharged from hospital until you are medically fit to go home, but you may still need some care when you get there.

While you are in hospital a nurse will speak to you about preparing to leave hospital and your situation at home. Depending on your needs and what support you have, the nurse may then ask a member of Adult Services staff to carry out an assessment, with your consent, of your care needs and see if you are eligible for help from Adult Services at

Patient Advice and Liaison Services (PALS)

PALS is based in all main hospitals and provides confidential advice and support to anyone who has concerns about the services provided by their PCT or who needs advice about the NHS. PALS can also help you with questions about services provided by GPs, dentists, pharmacists and opticians. To find your local  service, search the PALS online directory for an appropriate office where staff will be pleased to help you at

Local PALS details for:

Basingstoke North Hampshire Hospital
Tel: 01256 486766

Frimley Frimley Park
Tel: 01276 526530 (internal extension 6530)

Winchester Royal Hampshire County Hospital
Tel: 01256 486766

Portsmouth St James Hospital
Tel: 0800 952 0116

Portsmouth St Mary's Hospital
Tel: 0800 917 6039

Southampton Southampton General hospital
Tel: 023 80798498

Southampton Moorgreen Hospital
Tel: 023 8029 6929

Southampton Tatchbury Mount
Tel: 023 8087 4645

Waterlooville East Hampshire and Fareham and Gosport Primary Care Trusts
Tel: 023 9224 8342

Who it is for?

for older people

Where it is available?

Local service (East Hampshire, Eastleigh, Fareham, Gosport, Hart, Havant, Southampton, Test Valley, Winchester, Basingstoke and Deane, New Forest, Portsmouth, Rushmoor).

How to access or apply for it:

Contact us as below

Additional information:

What if I find it difficult to cope when I get home from hospital?
If you are receiving support back home but are still experiencing difficulties coping, or if you return home from hospital without any support services and are finding it difficult to cope, contact Adult Services on 0845 603 5630. This helpline is staffed by social workers and other specialists who can deal with anything from advice about how best to help an elderly relative to getting help in an emergency.


Info last updated: