The Duty team is the first point of contact for social care services in Hartlepool. The team is based in the Civic Centre on Victoria Road.

We can:

• Provide personal care in your home
• Give advice on welfare benefits and help people who can not manage their own money
• Provide equipment, adaptations and advice to help you move around your home safely, prepare meals, and keep clean
• Give information about support and services available to you 
• Give you choice and control over the help you need to live healthily and independently
• Investigate if you think that an adult is being abused