Domiciliary Care

What does it do?

There are four broad categories of services:
1. Personal Care (e.g. help with getting up in the morning and going to be at night)
2. Home help (e.g. help with household duties, grocery shopping, collecting prescriptions and benefits)
3. Companionship for you and respite for Carers who are looking after a loved one with care needs.
4. Other - call us and we can talk about what you need as an individual.  We are all different and can all need help with many different things.  We will be sure before we agree to help you that what we do is within our skills set and also within our regsitration with the Care Quality Commission.  One example is that we are happy to offer a bespoke recruitment service - in that we will work with you to recruit the right person who you click with based on shared interests and background, and who you want to work with.  We can also help with recruiting a Personal Assistant.

Our services have re-ablement at their core, in that we will not seek to make you dependent on our care workers but to work with you and equip you with the skills and confidence to remain as independent and active as you wish

Who it is for?

Elderly and other vulnerable adults who wish to remain independent and active in their own homes

Where it is available?

Local service (Ealing, Enfield, Greenwich, Hackney, Haringey, Harrow, Havering, Hillingdon, Islington, Kingston upon Thames, Lambeth, Lewisham, Southwark, Sutton, Tower Hamlets, Waltham Forest, Wandsworth, Barking & Dagenham, Barnet, Bexley, Brent, Bromley, Camden, City of London, Croydon, Merton, Newham, Redbridge).

What it costs:

We negotiate depending on the level of needs and the number of hours required.   We can work with you if you are in receipt of an individual budget from the Local Authority.  We invoice our clients every two weeks, VAT is not charged.       

How to access or apply for it:

Call us on 020 7871 9450 and ask for a free of charge assessment.  Where possible we will work with other health and social care professionals in your life, so you do not have to tell us your story and life history all over again if you do not want to.  You can also email or send a contact form via our website  We are also happy to hear from relatives or friends who are enquiring about care for a loved one.    

What to expect then:

An assessment within the next three working days.

Additional information:

We are approved by the Care Quality Commission.  We are a member of the United Kingdom Homecare Association and abide by their Code of Practice.  All our staff have enhanced CRB checks and at least two professional references.  We select our staff very carefully as our ethos is that 'every action matters' - everything staff do with you matters, how they do it should be with care and thought.  All staff undergo a comprehensive induction and ongoing training and supervision.  Our company values are integrity (doing what we say we will do), respect (nor assuming we know what you want or what you are thinking) and love (love is not just a feeling, it is what you do - to and with others and your community).  Our company Directors all have a background in working in the voluntary sector, particularly at MIND The Mental Health Charity and our Registered Manager is a Registered Nurse.

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