Independent Advocacy

What does it do?

We provide two services for older people:
This involves acting or speaking on behalf of clients and representing their views to agencies such as:
  • Local authority housing departments
  • Housing associations
  • Residential care homes
  • Sheltered housing
  • Benefits agency
  • Hospitals
  • NHS Trusts
  • GP surgeries
This involves handling clients’ benefits, bill payments and debts. Appointee services may be required when an older person:
  • Moves into sheltered housing
  • Moves into residential care
  • Falls into debt, e.g. with rent or utility bills, due to fluctuating capacity
  • Is vulnerable to abuse or exploitation by others

Who it is for?

Older People’s Services can be used by:
  • People over the age of 64 who are referred by Adult Health & Community Services or Primary Care Trusts
  • People over the age of 64 who refer themselves or who are referred by a relative and choose to pay for the services themselves (please contact us for current charges).

Where it is available?

Local service (Stratford-on-Avon, Warwick, North Warwickshire, Nuneaton & Bedworth, Rugby).

What it costs:

Free to adults known to disability or older people services throughout Warwickshire

How to access or apply for it:

Referrals arrive from Coventry and Warwickshire Partnership Trust, Adult Health and Community Services and Primary Care Trusts across Warwickshire - older people can refer themselves.

Tel: 024 76 697443
Fax: 024 76 696851

What to expect then:

We work in partnership with our clients to support them to voice their opinions, secure their rights, represent their interests and obtain the services they need.
Our services are independent and confidential.

Additional information:

Independent Advocacy Branch Office
Partnership Building
Coleshill Road
Tel: 024 76 697443


Info last updated:

Avenue M , Stoneleigh Park, Kenilworth, Warwickshire, CV8 2LG