Information and Advice

Information and advice specialising in housing options.

What does it do?

We offer a free, impartial and confidential information and advice service at our offices in Katharine Street, Croydon. We also provide a range of information, advice and support services for people living in Croydon, through Advice Services Croydon (ASC), in conjunction with three other local charities.

Information and advice from Adult Services Croydon

Access to free, high quality, independent, information and advice is an important factor in enabling people to make informed choices about issues that affect them. ASC will ensure that people not only have access to information but are advised on the consequences of the different choices they make and are also given support to implement those choices and manage risk.

Ease of access will make this a timely and cost effective service; preventing situations reaching a crisis.


Who it is for?

This service is available to people aged 50 and over, their families and carers. It is supported financially by DCLG via FirstStop Advice.

Where it is available?

Local service (Croydon).

What it costs:

This service is free.

How to access or apply for it:

  • Telephone Helpline 020 8686 0066 – Initially 10am-4pm Monday to Friday
  • General Advice Drop in at a number of locations
  • Specialist Surgeries (by appointment and/or drop in)
  • Home visits, where appropriate
  • Community outreach sessions including awareness raising sessions
  • Email enquiries to a dedicated advice email address:
  • Plus a comprehensive online “Directory of Services”


Info last updated: