Advocacy Service

What does it do?

What is Advocacy?
Advocacy is identifying with and representing a person's views and concerns. Advocacy respects people's rights to control their own lives and make their own choices. Its emphasis is on empowering people not solving their problems for them. This may include enabling individuals to write letters or make phone calls and/or representing their wishes or negotiating with an outside agency.

Service areas for the Advocacy Team

General Advocacy
Supporting older people in their own homes through prearranged visits from trained volunteers and paid advocates.

Advocacy in Care Homes
Supporting older residents of care homes across Cardiff and the Vale of Glamorgan through an organised network of prearranged visits and residents meetings.

Who it is for?

People over 60 who have concerns about issues such as:
  • Residential and Nursing care
  • Community care
  • Paying for care
  • Health
  • Housing
  • Difficulty accessing a service

Where it is available?

Regional service (Vale of Glamorgan, Cardiff).

How to access or apply for it:

4 Cleeve House, Lambourne Crescent,Llanishen, Cardiff, CF14 5GP
Tel: 029 20 683683
Telephone lines are staffed Monday-Friday 9.30am-4.30pm
Co-ordinator: Linda Thomas
Covering: Cardiff and the vale of Glamorgan.


Info last updated:

Unit 4 Cleeve House, Lambourne Crescent, Cardiff, South Glamorgan, CF14 5GP