What does it do?

Link2 is a new accessible dial-a-ride bus for people making local journeys (up to five miles) for which there is no other suitable bus. Link2 also provides an enhanced service for those unable to access mainstream public transport due to mobility issues. Link2 will pick up and set down at your door and can be booked time and time again. It can be used for shopping, work, training, health appointments - virtually anything you need to travel for. For journeys beyond five miles we will link you to a transport hub for connections to other services. In the most remote areas of County Durham, travel can exceed the five mile limit.

Who it is for?

For local residents who are unable to use regular forms of public transport due to disability and factors associated with old age and/or rurality.

Where it is available?

Local service (Durham).

What it costs:

Concessionary pass holders travel for free, other passengers will pay fares in line with other public transport services.

How to access or apply for it:

Call the Travel Response Centre. The booking line is open Monday to Thursday 8.30am to 5.00pm and Friday 8.30am to 4.30pm.

Additional information:

Link2 runs Monday to Friday from 8am to 6pm. Journeys can be booked to start at any time within these hours, subject to the availability of the vehicle. To maximise availability, users may share the bus with others making similar journeys.


Info last updated:

Travel Response Centre, Passenger Transport, County Hall, Durham, DH1 5UQ