Customer First

What does it do?

Customer First is the initial point of contact for social services in Suffolk.  We have trained staff who know about the services we provide to those that meet the criteria, as well as offering advice of who else to contact that may be able to help. If you would like to talk generally to someone about getting some help for you or for someone you know, please contact Customer First: 

Who it is for?

People who need social services in Suffolk.

Where it is available?

Local service (Forest Heath, Ipswich, St Edmundsbury, Suffolk Coastal, Waveney, Babergh, Mid Suffolk).

What it costs:

The service is free of charge.

How to access or apply for it:

Please call 0808 800
4005 (Freephone from landlines and some

Postal address:

Customer First
Customer Service Direct
PO Box 771
Needham Market


Info last updated:


Customer First

PO Box 771, Needham Market, Ipswich, Suffolk, IP6 8WB