Flexible Transport Service

Dial-a-Ride in East Cheshire

What does it do?

It provides a door-to-door transport service for those people who do not have their own transport and find ordinary buses too difficult to use. It operates Monday to Friday 9:30 to 16:00.

The Crewe and Nantwich Flexible Transport scheme covers Crewe and Nantwich town centres and on certain days includes
Audlem, Acton, Burland, Hough Hankelow, Haslington, Hatherton, Shavington, Sound, Stapeley, Wistaston, Willaston, Wybunbury, Winterley and Wrenbury.

In the Congleton area, the Dial-a-Ride scheme covers the towns of Congleton, Sandbach, Middlewich, Alsager and the villages of Brereton, Goostrey, Hassall Green, Holmes Chapel, Moston, Rode Heath, Scholar Green and Smallwood.

The booking staff will be able to tell you when trips run in your area.

Who it is for?

Anyone living in the Cheshire East area who cannot use ordinary buses due to disability, can use the service for any purpose within the designated operating area (except for trips normally done by the Health and Adult Services).

Where it is available?

Local service (Congleton, Crewe and Nantwich).

What it costs:

Our service operates free to National Concessionary Travel Scheme pass holders after 9.30am, non pass holders pay between £2.30 and £3.10 depending on the distance travelled.

How to access or apply for it:

The booking line is available 9.30am to 12.30pm Monday to Friday and existing users should book their transport 24 hours in

The new number to call is 0845 077 9110 (10p per min from mobile / 4p per min from landline) open 9.30am to 12.30pm.

Additional information:

Bookings will be accepted no earlier than two days before you wish to travel, but you must book
before the day you travel.


Info last updated:

The Old Security Lodge, Crewe Hall, Weston Road, Crewe, Cheshire East, CW1 6UZ