Welfare Rights Service

What does it do?

Our Welfare Rights Service provides independent and confidential advice and representation on benefits and tax credits for carers. The Welfare Rights Service aims to ensure that you get your full entitlement to benefit.

Lancashire County Council's Welfare Rights Service will provide help with the following:

Appealing a benefit decision

For example:

your claim has been stopped or sanctioned

your claim has been refused

you have been wrongly asked to pay money back

you have been found fit for work

Increasing benefit take-up with our pensioner population

Information about benefits for carers

Organisations (by agreement) can refer vulnerable customers who meet our service criteria by completing a referral form and emailing it to us. If your organisation would like to contact us for advice or to become a referring partner, please email us at WRSstakeholders@lancashire.gov.uk.