Greenwich Telecare

What does it do?

Equipment is provided to support the individual in their home and tailored to meet their needs. It can be as simple as the basic community alarm service, able to respond in an emergency and provide regular contact by telephone. It can include detectors or monitors such as motion or falls and fire and gas that trigger a warning to a response centre staffed 24 hours a day, 365 days a year. As well as responding to an immediate need, telecare can work in a preventative mode, with services programmed to monitor an individual's health or well-being. Often known as lifestyle monitoring, this can provide early warning of deterioration, prompting a response from family or professionals. The same technology can be used to provide safety and security through bogus caller and burglar alarms.
Another form of telecare often known as telehealth is designed to complement health care. It works by monitoring vital signs, such as blood pressure, and transmitting the data to a response centre or clinician's computer, where it is monitored against parameters set by the individual's clinician. Evidence that vital signs are outside of 'normal' parameters triggers a response.

Who it is for?

Telecare is a service that enables people, especially older and more vulnerable individuals, to live independently in their own home.

Where it is available?

Local service (Greenwich).

What it costs:

This service costs £4.90 a week. If you live in rented accommodation and receive a housing benefit, you won't have to pay. If you own your own home, you may get help towards the charge if you have less than £12,000 savings and are on a low income.

How to access or apply for it:

For further information please call 020 8921 4444 , we are contactable by telephone 24 hours a day.
For personal visits, the Reception at Riverside House East is open to the public Monday to Friday 9am to 5pm (excluding bankholidays).


Info last updated:

Greenwich Telecare, 1st Floor Riverside House East, Woolwich High Street, Woolwich, London, SE18 6BU