Careline - (Telecare)

What does it do?

Equipment is provided to support the individual in their home and tailored to meet their needs. It can be as simple as the basic community alarm service, able to respond in an emergency and provide regular contact by telephone.  it can include detectors or monitors such as motion or falls and fire and gas that trigger a warning to a response centre staffed 24 hours a day, 365 days a year. As well as responding to an immediate need, telecare can work in a preventative mode, with services programmed to monitor an individual's health or well-being. Often known as lifestyle monitoring, this can provide early warning of deterioration, prompting a response from family or professionals. The same technology can be used to provide safety and security through bogus caller and burglar alarms.
Another form of telecare often known as telehealth is designed to complement health care. It works by monitoring vital signs, such as blood pressure, and transmitting the data to a response centre or clinician's computer, where it is monitored against parameters set by the individual's clinician. Evidence that vital signs are outside of 'normal' parameters triggers a response.

Who it is for?

Telecare is a service that enables people, especially older and more vulnerable individuals, to live independently in their own home.

Where it is available?

Local service (Ealing).

What it costs:

The quarterly fee for the service is £43.55 (excluding VAT). The total cost per week is £3.35 (excluding VAT), which includes the rental charge of £1.30 and monitoring charge of £2.05.
If you would like us to hold a key/s we will make an extra charge of £24.70 per quarter (excluding VAT). This works out at £1.90 per week (excluding VAT). (The total charge with key-holding where applicable is £68.25 per quarter)
There is no installation charge and you will receive your first invoice three months after installation.

How to access or apply for it:

Complete the online Careline application form and send to : Ealing Careline, Main Building, Greenford Depot, Greenford Road, Greenford, Middlesex, UB6 9AP or call us on (020) 8575 5873 for more information.


Info last updated:

Perceval House, 14-16 Uxbridge Road, Ealing, London, W5 2HL