Waverley Careline - (Telecare)

What does it do?

Equipment is provided to support the individual in their home and tailored to meet their needs. It can be as simple as the basic community alarm service, able to respond in an emergency and provide regular contact by telephone.  it can include detectors or monitors such as motion or falls and fire and gas that trigger a warning to a response centre staffed 24 hours a day, 365 days a year. As well as responding to an immediate need, telecare can work in a preventative mode, with services programmed to monitor an individual's health or well-being. Often known as lifestyle monitoring, this can provide early warning of deterioration, prompting a response from family or professionals. The same technology can be used to provide safety and security through bogus caller and burglar alarms.
Another form of telecare often known as telehealth is designed to complement health care. It works by monitoring vital signs, such as blood pressure, and transmitting the data to a response centre or clinician's computer, where it is monitored against parameters set by the individual's clinician. Evidence that vital signs are outside of 'normal' parameters triggers a response.

Who it is for?

Telecare is a service that enables people, especially older and more vulnerable individuals, to live independently in their own home.

Where it is available?

Local service (Waverley).

What it costs:

The equipment is leased from Waverley Borough Council on a monthly basis.  The current maximum charge is £19.07 per month (£4.40 per week) and includes all the equipment and 24 hour monitoring. 
Installation is FREE, and there are no other hidden costs.
There are no extra charges for our local response to any problems you may have with the equipment and should you lose the important pendant trigger, we will replace the first one free! 

How to access or apply for it:

If you would like to know more or would like to arrange for a Careline Officer to visit and show you the Careline system, please get in touch.
Telephone: 01428 661487
Email: careline@waverley.gov.uk

Waveley Careline Service
49 The Meads
GU27 1LA


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