The Good Neighbours Scheme

What does it do?

The Visitation Service involves a volunteer visiting a a lonely older person on a regular basis, usually once a week to spend quality time with them. A visit will generally last for 1-2 hours. The visitation service endeavours to enable older people to remain living independently by giving them added confidence and reassurance, going someway to alleviate the problem of loneliness.

The Good Neighbours Scheme provides support at different levels, depending on the needs of the client.

There is also the Early Bird service which is a regular telephone call to a lonely older person. The telephone call is either made by a volunteer or in some instances another older person.

Who it is for?

Older people who are lonely and isolated.

Where it is available?

Local service (Portsmouth).

How to access or apply for it:

The Referral Process
Older people can be referred to the Visitation and Early Bird services by Social Services, GP's, family members and other agencies, self referrals are also accepted.

What to expect then:

Once a referral has been received a member of staff from the Good Neighbours team will arrange to make an initial visit to the older person. The initial visit provides opportunity to establish a profile of the person, including information on their background, interests, current needs, existing care or support, family contact, and medical history. This information ensures that the correct level of support is provided and aids to establish a successful client, volunteer relationship.


Info last updated: