Redbridge Lifeline & Telecare

What does it do?

Equipment is provided to support the individual in their home and tailored to meet their needs. It can be as simple as the basic community alarm service, able to respond in an emergency and provide regular contact by telephone.  it can include detectors or monitors such as motion or falls and fire and gas that trigger a warning to a response centre staffed 24 hours a day, 365 days a year. As well as responding to an immediate need, telecare can work in a preventative mode, with services programmed to monitor an individual's health or well-being. Often known as lifestyle monitoring, this can provide early warning of deterioration, prompting a response from family or professionals. The same technology can be used to provide safety and security through bogus caller and burglar alarms.
Another form of telecare often known as telehealth is designed to complement health care. It works by monitoring vital signs, such as blood pressure, and transmitting the data to a response centre or clinician's computer, where it is monitored against parameters set by the individual's clinician. Evidence that vital signs are outside of 'normal' parameters triggers a response.

Who it is for?

Telecare is a service that enables people, especially older and more vulnerable individuals, to live independently in their own home.

Where it is available?

Local service (Redbridge).

What it costs:

The cost of a Lifeline is £3.35 per week. This is paid three months in advance and you are able to pay by direct debit for your convenience. You can also pay upon receipt of an invoice if you prefer.

How to access or apply for it:

To access the service you can download the online application form and the Direct Debit form below. After completion, please fax to Lifeline and Telecare on 020 8708 5757 (24 hours). Alternatively you can contact the Lifeline Control Room on 0208 708 5897.


Info last updated:

Redbridge Town Hall, 128-142 High Road, Ilford, Essex, IG1 1DD