Volunteer befriending providing companionship for older people.

What does it do?

Befriending is a service where a volunteer visits or telephones an older person to chat, listen and become a companion. Volunteers might visit an older person at home to have a chat, share a game or go for a walk. They do not undertake any housework, personal care or shopping.
Alternatively, we can arrange for someone to ring each week to chat and catch-up on news. Volunteers usually visit or phone for about an hour each time, although this can be flexible. Visits or phone calls will be arranged for a time that suits both the client and volunteer.

Who it is for?

The service is for older people who live alone or find it difficult to get out of the house, and who are isolated because they have few visitors each week.This service is available for residents in the following boroughs:
  • Waverley
  • Guildford
  • Runnymede
  • Spelthorne.

Where it is available?

Local service (Guildford, Spelthorne, Waverley, Runnymede).

What it costs:

The service is free and confidential.

How to access or apply for it:

If you want more information contact the Befriending Co-ordinator, on 01483 503414 or email

What to expect then:

The Co-ordinator will explain the service to you and allow time for you and Age UK Surrey to decide if befriending is the right thing for you. Because we try and match you with a volunteer who shares your interests and who lives within easy reach, there may be a wait until we find someone to phone or visit.

Additional information:

Who are the volunteers?
Our volunteers come from all walks of life but all are carefully selected and screened before they visit anyone (including a DBS check). We try to match volunteers with older people who have similar interests and outlook. The same person will visit each time so that a trusting companionship can be built over time.

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