Cruse Bereavement Care - Birmingham Branch

What does it do?

One to one support

We offer appointments with our trained volunteers to talk through how your bereavement is affecting you. These appointments usually take place in our main office in the city centre but are sometimes at our outposts at The Sanctuary (Castle Vale), The Hub (Kings Heath), The Norman Leaker Centre (Hall Green) and the Thomas Pocklington Trust (Northfield). We can provide appointments for adults and children, before or after bereavement.

Telephone Support

For those unable through illness or disability to come into our office or outposts, we offer support from trained volunteers over the

Home Visits

We have a limited number of home visits available from a trained bereavement volunteer. This service is for those who are unable to travel to our office or outposts because of illness or disability.

New Beginnings Group

A small weekly group for people affected by a recent bereavement who prefer to receive support in a group rather than one to

Friendship Group

A weekly social group for people who have already received support from Cruse.

Bereaved by Suicide Group

A monthly group offering support to those bereaved by suicide.

Bereaved by Murder Group

A monthly group offering support to those bereaved by murder.

Family Support Group

A monthly group offering support to families with children who have experienced a bereavement. The group provides fun activities and
opportunities which help families express feelings, share experiences and develop ways of coping with grief.


We have a selection of leaflets which provide information about different aspects of bereavement.


If dealing with bereavement is an awkward issue for you or your organization we may be able to help. We offer a training programme that can support professional people who come into contact with the bereaved.

School Visits

We can visit schools to deliver PSHE classroom sessions on grief and bereavement or to work with smaller groups of pupils.

Supporting Professionals

We can provide advice and support to professionals such as teachers, social workers, family liaison officers and doctors. Please contact us to discuss your requirements

Who it is for?

Cruse is a national charity that provides advice, information and support to anyone who has been bereaved (children, young people and
adults), whenever or however the death occurred. The service is provided by trained, experienced volunteers.

Where it is available?

Local service (Birmingham).

What it costs:

The service is free of charge. Cruse relies on volunteers to deliver the bulk of its services and it is largely funded by public donations. If you would like to help Cruse continue to provide high quality care please visit the website.

How to access or apply for it:

This branch of Cruse can be accessed by phoning 0121 687 8010 (helpline)/0121 687 8011(admin line), but there is also a National Helpline on 0844 477 9400.

Additional information:

Please note that when you call a local branch you may go through to an answer phone as some offices are run by volunteers. If you leave your name, number and the time at which you would like to be contacted someone will call you back within a few days.


Info last updated:

King Edward Building Corporation Street, Birmingham, B4 6SE