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Buxton Area Office
What does it do?
The changes we are making in Derbyshire to personalise care services involves a number of key components in what we call the care journey.
Although no one user of our services will ever follow the journey in total these components are important in the process of providing care services.The main sections of the journey are outlined below: Initial contact and signposting; making a speedy recovery; assessment; funding and arranging support; service choice; and services arranged and delivered.
Initial contact
This section is about easy access to information, advocacy and advice.
Making a speedy recovery
This covers our re-ablement service. If this is a suitable option for you it will offered to you as part of your initial assessment. For more information see making a speedy recovery.
Assessment
This part of the journey includes the process of discussing with you about your needs in a process called assessment. This also includes self assessment.
Funding and arranging support
This section includes the issue of personal budgets, financial assessment for personal contribution and the role of a broker in assisting in choosing from a range of services and providers available. Please see buying services for how to access the brokerage service.
Service choice
Service choice is the range of services and options available to assist you. It includes traditional services like residential care and day services to support available from family and neighbours as well as assistive technologies via Telecare.
Although no one user of our services will ever follow the journey in total these components are important in the process of providing care services.The main sections of the journey are outlined below: Initial contact and signposting; making a speedy recovery; assessment; funding and arranging support; service choice; and services arranged and delivered.
Initial contact
This section is about easy access to information, advocacy and advice.
Making a speedy recovery
This covers our re-ablement service. If this is a suitable option for you it will offered to you as part of your initial assessment. For more information see making a speedy recovery.
Assessment
This part of the journey includes the process of discussing with you about your needs in a process called assessment. This also includes self assessment.
Funding and arranging support
This section includes the issue of personal budgets, financial assessment for personal contribution and the role of a broker in assisting in choosing from a range of services and providers available. Please see buying services for how to access the brokerage service.
Service choice
Service choice is the range of services and options available to assist you. It includes traditional services like residential care and day services to support available from family and neighbours as well as assistive technologies via Telecare.
Who it is for?
People in Derbyshire
Where it is available?
Local service (Derbyshire Dales).
What it costs:
Please contact the organisation for more details.
How to access or apply for it:
Address:
Kents Bank Road
Buxton
SK17 9HJ
Telephone:
0845 6 058 058
Fax:
01298 308050
Textphone:
01298 23942
email:
highpeakandnorthdales@derbyshire.gov.uk
Kents Bank Road
Buxton
SK17 9HJ
Telephone:
0845 6 058 058
Fax:
01298 308050
Textphone:
01298 23942
email:
highpeakandnorthdales@derbyshire.gov.uk
Classification(s):
Information / Signposting / Gateway service, Care & Support Brokerage, Health & wellbeing services, Care options advice
Info last updated:
05/02/2017
Provider
Kents Bank Road, Buxton, Derbyshire, SK17 9HJ