What does it do?

Telecare services provide a basic community alarm service that is able to respond to an emergency and provides regular contact by
telephone. The service can also provide an integrated system that includes detectors and monitors for movement, falls, fire and gas, which
trigger a warning to a monitoring centre.
Telecare provides users with improved levels of safety, security andindependence.

Who it is for?

Telecare is a service that enables people, especially older and vulnerable people, to live independently in their own home. This service is available to all adults including older people living in Derby City who require help to continue living in their home and community, safely and independently.
Telecare can help a variety of people, including carers, in many different situations. It can help those who:
  • live alone
  • have a physical disability
  • have a sensory impairment
  • are forgetful or confused
  • have learning difficulties
  • are at risk of falling
  • are at risk from wandering at inappropriate times
  • are at risk from an individual such as domestic violence or bogus callers.

Where it is available?

Local service (Derby).

What it costs:

Contact the organisation for more details of specific services and costs.

How to access or apply for it:

You can be considered by asking for a social care assessment yourself, which includes a Telecare assessment, or this can be done on your behalf, by a concerned family member, friend or care professional such as your GP (doctor).  You can also contact Care Link directly and seek their advice and support.

For more information please contact us at
Derby City Council
Adult Social Services Local Office
29 St Mary's Gate
Derby DE1 3NS

Telephone: 01332 717777
Minicom: 01332 206180
Fax: 01332 717360


Info last updated:

29 St. Marys Gate, Derby, Derbyshire, DE1 3NU