Home Improvement Agency Service

Help with adaptations and repairs to live independently

What does it do?

The aim of the Home Improvement Service is to give financial assistance and help with the practicalities of employing contractors and ensuring work is carried out to a good standard.

The type of works available through the Home Improvement Service include:
  • Replacing windows and doors
  • Roof repairs
  • Renewing old kitchens and bathrooms
  • Electrical rewiring
  • ealing with damp or rot
  • Renewing defective gas or electrical installations
  • Remedying structural instability
  • Providing bathroom facilities for the first time.
The Home Improvement Service can offer a free survey of your property, and offer an advisory service regarding any problems you may be experiencing.

The Home Improvement Service offers free help and advice with:
  • Surveying your home and preparing a specification of suitable works
  • Advising on choice of suitable contractors
  • Putting the works out to tender to approved contractors
  • Filling out paperwork including assisting with applying for Building Regulation approval if necessary
  • Checking work is carried out to a good standard
  • Ensuring any safety checks are carried out by the contractor and appropriate certificates / guarantees are provided.

Who it is for?

The Home Improvement Service offers assistance to home owners on low income who require works to their home that are considered essential to protect their health and safety and to make them warm and weather proof with reasonably modern facilities. Our aim is to give everyone the opportunity to have a decent home.

Where it is available?

Local service (Calderdale).

How to access or apply for it:

We actively encourage people to contact us and if we cannot help we will check to see if you can be assisted by another service within out otuside the Council.

Additional information:

Case study
Mrs B contacted the Home Improvement Service regarding problems with her old electrical wiring - a routine check from the fire service found them to be unsafe. Mrs B was very concerned about this as she was on Guaranteed Pension Credit and didn't have any disposable income. However, she didn't have any outstanding mortgage and had a property that had recently been valued at £150,000.

After speaking to the caseworker who discussed her options, Mrs B decided that the Home Appreciation Loan was her best way forward and enabled her to get the electrical re-wire she needed.

Mrs B was visited by one of our Technical Officers who advised her that we would send out two separate experienced and approved contractors. Mrs B felt relieved that she didn't have to do any of the organising herself and felt reassured that the Council would take care of her needs.

Once the Home Appreciation Loan had been approved the chosen contractor was able to carry out the work. On completion, the technical officer visited the client to ensure that she was happy with the work that had been done and that all her needs had been met.

Mrs B said she was delighted with the work that had been carried out and that the contractor had been very friendly and answered all her questions. She also felt happy and safe in her property once again.

Classification(s):

Info last updated:

26/03/2021
Provider
Economy and Environment Housing 4th Floor, Northgate House Northgate, Halifax, West Yorkshire, HX1 1UN