Befriending serice in Suffolk

What does it do?

Our befriending scheme provides companionship to older people who feel lonely or isolated

We offer weekly befriending visits of about an hour and we also offer telephone befriending where volunteers will ring each week where a personal visit is not possible or a telephone call is preferred.

Befriending can make a real difference to the life of an older person and can be hugely enjoyable for volunteers.

Who it is for?

The service is open to older people aged 60 or over (unfortunately we cannot provide a service to older people with a diagnosis of dementia or complex mental health needs).

Where it is available?

Local service (Forest Heath, Ipswich, St Edmundsbury, Suffolk Coastal, Waveney, Babergh, Mid Suffolk).

What it costs:

The service is free and all volunteers are carefully recruited with appropriate checks made.

How to access or apply for it:

See contact details above

• You can call and refer yourself
• A relative or friend can call on your behalf
• A health or social work professional can call for you

If you would like more information or to be referred to the befriending service, please call your nearest Co-ordinator using the details below.

What to expect then:

Once a referral is received, a Befriending Co-ordinator will contact you and arrange to discuss the service and find out a bit more about you, such as your interests and hobbies. They will then look to find a suitable volunteer to match you with. The same volunteer will visit or telephone you each week, usually on the same day and at the same time. We always check to see if the ‘match’ is working for both you and the volunteer in the early stages, then contact you at regular intervals to see if all is still going well. We can also help to refer you onto other Age UK Suffolk services.



Info last updated:

14 Hill View Business Park, Claydon, Ipswich, IP6 0AJ