Emergency social work service

What does it do?

The service operates Monday to Thursday 5pm to 9am and from 5pm Friday through to 9am Monday. Also during Bank and Public Holidays.
Requests for assistance are taken at a call centre, who immediately alert the duty social worker. Requests are prioritised by the duty
social worker. Although response times will vary, we aim to make an initial contact within 30 minutes.
The team consists of four experienced and qualified senior social workers. There is also a team manager to whom any comments or enquiries regarding the service can be addressed.

Who it is for?

The Emergency Duty Team (EDT) provides an emergency social work service for urgent situations which arise out of normal office hours and which cannot be left with an appropriate degree of safety until the next normal working day.

Where it is available?

Local service (Telford & Wrekin).

What it costs:

The service is free of charge.

How to access or apply for it:

Tel: 01952 676500
Fax: 01952 632446

Info last updated: