Advocacy ServiceAdvocacy service for older people in Shropshire
What does it do?
Some people feel they no longer have control over their own lives, decisions are made for them and they are not given real choices. Those without close family or friends may feel particularly vulnerable. An advocate can help you feel more in control.
Our advocacy service is independent and trustworthy. Advocacy officers work with a team of trained volunteers who will give information to older people enabling them to make decisions which affect their lives.
Our volunteers will help and support an older person on a one-to-one basis. When necessary the volunteer will contact statutory agencies and other organisations on an older person's behalf.
We can help with issues concerning:
- residential and nursing homes, either helping to understand the funding and assessment procedure, or challenging issues when residents and their families disagree with decisions made by authorities
- utilities such as water, gas and electricity