Working from our City Centre offices, our friendly, professional and fully trained Advice Team are able to offer support which is tailored to the needs of local older people. We ensure that all older people contacting our services are offered a holistic assessment which looks to identify any help which they may need with their benefit entitlement, looking after their home or adapting their home to meet their needs. All advice offered is free and confidential.

Examples of issues which we can help with include:

• Checking your benefit entitlement
• Helping with benefit claims
• Challenging adverse benefit decisions
• Accessing social care services
• Identifying your housing options
• Dealing with debt or utility bills

This is by no means a list of everything we cover. If you think we could help, if you have a question that you have been trying to find an answer to or if you need any advice on other issues please contact us.

We offer advice and information by telephone, letter, email or face to face at the following venue (Fridays, by appointment only):