Information and Advice

Information and advice in Cheshire

What does it do?

We can provide information and advice on a wide range of issues but if we can’t help you during your initial enquiry we will try to find the answer and come back to you. If we can’t we will point you in the right direction of someone who can help - where we're unable to help, we work with a wide range of organisations who we can refer you on to.

You can also phone our information and advice helpline (or drop in) to find out a little more about our wide range of services we have on offer at Age UK Cheshire including Men in Sheds, Coach Trips, Day Centres, Welfare Benefits Advice Service, Dementia Advice Service, Advocacy, Money Matters, Charity Shops and many more.

Who it is for?

Age UK Cheshire’s Information and Advice service provides a high quality and professional service to all older people in Cheshire, their Family, Friends or Carers.

Where it is available?

Local service (Ellesmere Port and Neston, Halton, Macclesfield, Vale Royal, Warrington, Chester, Congleton, Crewe and Nantwich).

What it costs:

The service is free, impartial, confidential and non-judgemental and can offer help on a range of issues including health, housing, travel, money, welfare benefits and community care.  You can take one of our leaflets or factsheets that cover lots of different topics or we can post them out to you.

How to access or apply for it:

We are available to take your calls at any of the information offices listed below or alternatively you can also visit our Information offices in person. We can also respond to email requests for information and advice, see details below. 

Age UK Cheshire offices locations

Northwich Information Office
Castle Community Centre
Barbers LaneCastle

Opening times: Monday to Friday, 9am - 1pm and 2pm - 4pm (Closed Wednesdays from 1pm)

Phone: 01606 720434

Chester Information Office
4 Queen Street

Opening times:

Monday to Friday: 9am - 1pm and 2pm - 4pm (Wednesdays by appointment only)

Phone: 01244 401 500
Fax: 01244 343 114


Neston Information Office
Methodist Church
Park Street
CH64 3RP

Opening times: Monday - Wednesday, 10am to 12pm

Phone: 0151 336 8388


Info last updated: