Advocacy Service

Advocacy service in Bournemouth & Poole

What does it do?

The advocacy service is highly personalised and helps you to say what you want, secure your rights, represent your interests and obtain the services you need.

We have been providing advocacy services since 1996 and have a vast amount of experience in helping people to get the support and help they need.

We can provide differing levels of support ranging from giving information and signposting to other support services, to visiting you in your home, helping with correspondence and telephone calls, supporting you in meetings and appointments and other activities. 

The different issues with which we can help are wide ranging and include helping people to access the services they need to remain independent in their own home, challenging decisions and making complaints, helping people with housing issues, helping people to manage health problems and helping people to organise their finances.

Who it is for?

It is currently available in Bournemouth and Poole for people over 65 and in Dorset for people over 50 or over 18 with a physical disability.  If you are a carer (and over 18) living in Bournemouth, you can also access our advocacy services.

Where it is available?

Local service (East Dorset, West Dorset, Weymouth & Portland, Bournemouth, Christchurch, North Dorset, Poole, Purbeck).

What it costs:

There are no costs involved.

How to access or apply for it:

Call the Help and Care helpline on 0300 111 3303
Email Help and Care at

What to expect then:

If the person meets the eligibility criteria for General Advocacy then their details will be forwarded to the Advocacy Manager who will then allocate to the appropriate Advocacy and Support Worker.


Info last updated:

896 Christchurch Road, Pokesdown, Bournemouth, Dorset, BH7 6DL