SANEline

What does it do?

SANEline is a national out-of-hours telephone helpline offering emotional support and information for people affected by mental health problems.
Mental health problems are far more common than is generally thought. In fact, one in every four of us will experience a mental health problem in the course of a year.
SANEline receives thousands of calls every year from people like you. Whether you are seeking information or the opportunity to share your feelings with someone, SANEline aims to give you the time and space to explore your situation, without judging or telling you what to do.
SANEline is part of the charity SANE, and is run independently of any NHS or other statutory services.

Who it is for?

Anyone who is worried about their own mental health, or a concerned family member, friend, acquaintance or professional. Don’t be afraid to call.

Where it is available?

National service (England, Northern Ireland, Scotland, Wales).

How to access or apply for it:

0845 767 8000

What to expect then:

SANEline aims to:

provide a confidential space for you to talk about your situation and feelings, without fear of judgement or being told what to do
offer support and help to manage your feelings in times of crisis
explore the options that may be available to help you to establish support networks and coping strategies
put you in touch with services in your local area through our unique SANE Information Database (SID)
provide information about mental health problems, symptoms and treatments
give information about accessing the mental health system and the basics of mental health legislation
provide a service that everyone has an equal opportunity to use, without fear of prejudice or rejection.

Classification(s):

Info last updated:

20/12/2010