Homecare Service

What does it do?

The Service is available from 7am – 10pm, 365 days of the year and aims to help you to live as independently as possible with the right support. We offer a range of Home Care Services on a short termbasis including:

Personal care and practical assistance with daily living tasks such as dressing and undressing, washing and personal hygiene, going to bed, eating and drinking, preparing meals, using the toilet, making sure your home is free of obstacles if you have a sight loss, and help with parenting tasks.“Outreach” services for older people with dementia or other mental health needs.

Emergency and planned assistance at night for older and disabled people and their carers who need support at night such as help with moving and handling a person or changing beds.

Bathing service provided by an independent agency. Bathing facilities are also available at Newent House at certain times. A care assistant and transport can be provided.

Shopping service for people who cannot shop for themselves, or who do not have anyone to shop for them, or without a local
supermarket to deliver goods.

Handy Person Scheme for people getting Home Care or other support services provided by Community Care Services.

Mobile meals for people who cannot prepare food for themselves, or who do not receive help from others and are likely to become undernourished. A frozen meal is normally supplied but a hot meal is available for people unable to reheat a frozen meal,
or who do not have space for a freezer.

Laundry services for people who cannot to do their own laundry, have no washing machine or anyone to do the laundry for them. This service is mainly for large items of laundry.

Telecare is a 24 hour emergency alarm scheme. This scheme is available for people at risk of falling or of needing emergency medical help and who do not have access to sheltered housing officers.

Who it is for?

The Home Care Service is available for older people, people with a physical disability or a mental health need, people with a learning disability, those with a sight or hearing loss, people who need help because of an illness, and disabled parents.

Where it is available?

Local service (Kingston upon Thames).

How to access or apply for it:

For further information call 0208 5476292

Additional information:

The latest quality rating of this service by the Care Quality Commission (CQC) shows: 3 Stars - Excellent


Info last updated:

Acre Road, Murray House , Kingston Upon Thames, Surrey, KT2 6EE