We are able to provide advice to anybody who approaches the service. In some cases, we will give you information about other specialist agencies who will be better able to help you.
There are many situations where the Housing Options Team can help you in keeping your home. Examples include:

negotiating with landlords over rent arrears and tenancy issues through our Housing Advice and Tenancy Relations service
help and advice with paying your mortgage, including negotiating payment of mortgage debt
assisting with claims for Housing Benefit and Local Housing Allowance
offering advice and assistance if you are affected by domestic violence
offering advice on neighbour nuisance
offering advice on unfit properties
referral to tenancy support services
referral to supported housing schemes
help to find accommodation in the private sector
assessing applications from people who are homeless
providing advice on maximising benefit income