Hertfordshire Home Improvement Agency

Help to to repair, improve, maintain or adapt your home

What does it do?

We help to provide home adaptations, such as stair lifts and access improvements, for people over 60 and people of all ages with a disability to help them remain independent at home.

We will oversee all phases of every project, design, specification, tendering and site supervision from the beginning, right through to completion.

We offer specialist advice and adaptation works that can make your home safer and more accessible.
We'll take all of the hassle out of the process for you such as sourcing reliable contractors, managing the project and even sourcing grants or funding to help manage the costs.

You will be offered our services when making your application for a grant. If your grant is approved, we may also supervise the works on site if you wish. The full cost of this service is 15% plus VAT of the final cost of the works, and this charge may be eligible for grant assistance.

If you are not eligible for grant assistance and decide to fund the works yourself, we can still provide you with our services, but you would be responsible for the full cost of the works plus our 15% fee.

Who it is for?

for people over 60 and people of all ages with a disability

We can give advice and help on home adaptations and disabled facilities grants to elderly, vulnerable and disabled people who:

  • own and live in their own property
  • privately rent
  • live in housing association accommodation.

Where it is available?

Local service (East Hertfordshire, Hertsmere, St Albans, Stevenage, Three Rivers, Watford, Welwyn Hatfield, Broxbourne, Dacorum, North Hertfordshire).

How to access or apply for it:

Contact us to arrange a visit or call back

By post:
Shared Service – Hertfordshire Home Improvement Agency
Adult Care Services
Hertfordshire County Council 
Farnham House 
Six Hills Way

Additional information:

Hertfordshire County Council provides this service through our home improvement agency on behalf of Broxbourne Borough Council, East Herts District Council, North Herts District Council, Watford Borough Council and Stevenage Borough Council.


Info last updated: