Community Alarms

security alarm, careline, emergency button

What does it do?

A community alarm is fitted to a person's home telephone and they are given an emergency button to wear around their neck or wrist. You can watch our short film to find out more.

In an emergency, the person can press their alarm button. The alarm then uses the person's telephone to call our control centre, any time of the day or night.

Our staff will answer the call and be able to speak to the person who pressed their alarm. If the caller needs help, one of our staff will go out to see them. We can send for the emergency services if necessary.

Who it is for?

We fit community alarms in the homes of elderly, disabled or vulnerable people in Sandwell.
We fit alarms in council properties and for people who own their own home or rent.

Where it is available?

Local service (Sandwell).

What it costs:

A community alarm costs £4.64 per week. There is also a one-off set-up and installation charge of £26.52.

How to access or apply for it:

Please email us or call us on 0121 569 6800 and we will arrange for an alarm to be fitted.


Info last updated: