Welfare rights service

Welfare rights benefits advice in Newcastle

What does it do?

The Welfare Rights team provide one-to-one 'casework' support to help people explore and apply for the benefits that they are entitled to.

Who it is for?

The Council's Welfare Rights Service is a targeted service. We only carry out benefits casework for Newcastle residents who are in the following groups:

  • people who are aged 65 and over;
  • people with severe and enduring mental health problems;
  • people who have a learning disability;
  • people who have a social care package;
  • children with disabilities and their carers;
  • care leavers;
  • carers;
  • people with a critical illness;
  • people with a registered sensory impairment; and
  • people who have been offered a job and require a 'better off calculation'.

Where it is available?

Local service (Newcastle upon Tyne).

What it costs:

This is a free service

How to access or apply for it:

Benefit advice line
Available to any Newcastle resident
Phone: 0191 277 2627
Monday Friday, 9:30am to 12 noon


Info last updated:

1 Cathedral Square Cloth Market, Newcastle upon Tyne, Tyne and Wear, NE1 1EE