Our aim is to help people keep their home where possible. Staff at the Newcastle City Council Housing Advice Centre will help you to understand the different options that are available in Newcastle to solve your housing problems. We will:

• try to prevent a homelessness situation from occurring, if possible
• explain the processes of homelessness prevention
• provide you with information on your options.
• and where necessary assist in locating alternative accommodation, such as a housing association, local authority or privately rented property

We can give you free advice and information about the different options and support available, and we will help you to work out the best plan for your situation.

We can also give you free advice and information about the different options and support available for dealing with debt. Call the Newcastle City Council Money Matters team on 0191 277 1050.