Instead of different waiting lists, the council works with housing associations in Rugby to produce a Common Housing Register.

Eligible applicants only have to fill in one application form to be considered for housing by the council or a housing association operating in Rugby.

The council operates a waiting list system, with applicants at the top of the list offered vacant properties. A banding system determines the applicant's housing priority.

We review an applicant's housing priority when more than three offers of accommodation, deemed reasonable by the council, have been refused by the applicant.

If the review concludes the applicant had no justifiable reason to refuse the offers, we reduce the applicant's banding priority by one level (eg from band two to band three).