24/7 telecare assistance service from Yorkshire Ambulance Service

What does it do?

Independant™ is a 24/7 telecare assistance service that provides help and support across the Yorkshire region whenever you or your loved ones need it, all at the push of a button.

Brought to you by Yorkshire Ambulance Service and delivered by leading national telecare provider Welbeing, Independant™ lets you enjoy your independence and gives you the reassurance of knowing that if something goes wrong, you’re not on your own.

It’s not just a telecare assistance service; it’s the ‘freedom to live without worry’ button.

Who it is for?

Independant™ is designed to be used by anyone of any age and provides added reassurance and peace of mind when living in your own home without intrusive monitoring.

Anyone who has concerns about their safety could benefit from the service and we support a wide range of people from older people, individuals with learning disabilities or mental health issues and those recovering from an operation.

Where it is available?

Regional service (East Riding of Yorkshire, North Yorkshire, South Yorkshire, West Yorkshire).

What it costs:

Independant™ is a monthly subscription service taken by direct debit from an account of your choice and is available from as little as £3.68 per week.

You don’t have to sign up for 12 months, the service can be paid for on a monthly basis and there’s no obligation; subscriptions can be cancelled with just a month’s notice.

More information on how much the service costs is available on our website.

How to access or apply for it:

By telephone
​Give our friendly team a call on 0300 330 5420.

​By post
​Write to our freepost address or complete the tear-off slip on our downloadable leaflet (see below) and post it to:
Greencoat House
32 St Leonard’s Road
East Sussex
BN21 3UT

Get in touch online by completing our online contact form, available on our website.


Info last updated:

Yorkshire Ambulance Service NHS Trust, Yorkshire Ambulance Service HQ, Springhill 2, Brindley Way, Wakefield 41 Business Park, Wakefield, West Yorkshire, WF2 0XQ