Patients' Representative Service

Patients` Representative Services

What does it do?

The Patients’ Representative Service offers support, representation, advocacy and information to older patients and their carers at Kings Mill Hospital, Lings Bar Hospital and Queens Medical Centre.

We can help if

You need extra support during your hospital stay or are you a carer who needs to speak to someone independent? If so, please contact your Patients’ Representative.

At some time, we all need support and representation, someone to be our voice. We all need someone who will listen.

What the service provides

The Patients' Representative may be able to help if:

  • You are worried about an aspect of your hospital stay
  • You want someone independent to speak on your behalf
  • You need support during a time of crisis
  • Someone to discuss a difficult decision with
  • If you need general information or possible access to other services
  • If you are worried or concerned, talk to us we are here to help

What extra support do we offer?

  • Information on financial matters and benefits
  • Information on health and social care
  • Details on services available in the community once discharged, for example befriending, day care and advocacy services
  • Assistance in referring you to appropriate service you wish to access

Who it is for?

Older people and their carers

Where it is available?

Local service (Nottingham).

What it costs:


How to access or apply for it:

Kings Mill Hospital

This service is available at Kings Mill Hospital.

For more information or to access this service at Kings Mill Hospital, please contact:
Natalie Newton
t 01623 622515 ext 4675

Natalie is located at Ward 35, Floor 3 at Kings Mill Hospital.

Lings Bar

This service is available at Lings Bar Hospital on the following wards:

  • John Procter
  • Castle
  • Forest

For more information or to access this service at Lings Bar Hospital, please contact:
Charlotte Windle
t 0115 854 2286

Queens Medical Centre

This service is available on the following Healthcare of Older Persons Wards at Queens Medical Centre:

  • Wards B47, B48, B49 B50
  • Wards C52, F18, F19, F20

For more information or to access this service at Queens Medical Centre, please contact:
Sandra Clark
t 0115 924 9924 ext. 66013


Info last updated:

Bradbury House, 12 Shakespeare Street, Nottingham, NG1 4FQ