Information & Advice Service

Information & advice service in Nottingham and Nottinghamshire

What does it do?

We offer Information and Advice on a range of subjects relevant to the needs of people in later life and to those who are caring for older friends, partners and relatives.

The Age UK Notts Information & Advice service operates throughout the City and County of Nottingham and is independent, impartial, free and confidential.

We typically help local people in later life claim in excess of £2 million in benefit entitlements each year. For example, we can help with benefit entitlements such as:

  • Pension Credit.
  • Rent/Council Tax rebates.
  • Attendance Allowance.
  • Disability Living Allowance.
  • Carer’s Allowance.
  • Social Fund payments
  • Bereavement benefits.

We can also help you with other issues such as:

  • Gas and electricity bills.
  • Aids and adaptations.
  • Care at home.
  • Residential care.
  • Other local services and support.

Drop-in sessions

We hold drop-in advice surgeries every Monday morning (10am to 12 noon) at Bradbury House, our Nottingham base. No appointment is necessary.

Home visiting service

We can offer home visits to disabled or housebound older people in need of help or advice related to welfare benefit claims. Where appropriate, we will also contact local advice-giving services on your behalf.


Who it is for?

For older people in Nottingham and Nottinghamshire

Where it is available?

Local service (Gedling, Mansfield, Ashfield, Bassetlaw, Broxtowe, Newark and Sherwood, Nottingham, Rushcliffe).

What it costs:

The service is free of charge

How to access or apply for it:

See contact details above

Additional information:


The success of the Information and Advice Service depends on the dedicated support of a team of trained volunteers. Contact us, without obligation, if you are interested in joining us.


Info last updated:

Bradbury House, 12 Shakespeare Street, Nottingham, NG1 4FQ