Admiral Nursing Direct dementia helpline

Dementia advice national helpline

What does it do?

Do you have a question about dementia? Perhaps you’re concerned about changes in your own, or someone else’s, behaviour? Or maybe you want to find out more about support in your local area?

Our Admiral Nurses are here to help you. They can give you specialist practical and emotional support, on our dementia helpline through the phone or our email service.

Who it is for?

Who is the helpline for?

  • Family or professional carers of someone with dementia
  • People dealing with a diagnosis of dementia
  • Those worried about their memory or the memory of a loved one

Where it is available?

National service (England, Northern Ireland, Scotland, Wales).

What it costs:

The service is free

How to access or apply for it:

See contact details above

Hours are 9:15am to 4.45pm Monday to Friday and also from 6pm to 9pm on Wednesday and Thursday evenings.

What to expect then:

What happens when I call?

  • Our Admiral Nurses will listen to you and give appropriate advice and support
  • You can take your time. There’s no time limit – many people call for more than 45 minutes – and you can call back whenever you need us
  • You’ll receive a tailored information pack after your call which will be sent out in the post, if needed


Info last updated: