Derbyshire Handy Van service

Handy Van Scheme for older people in Derbyshire, small jobs, telecare

What does it do?

A fleet of twelve vans and a dedicated team of staff are ready to take your call.

The Derbyshire Handy Van Network provides practical support to help older and vulnerable people to live independently in their own homes. 

You can phone and ask for a free visit to your home by your local handy van for the following:

  • home fire safety checks
  • smoke alarms provided and installed
  • home security checks
  • security equipment provided and installed
  • energy efficiency advice
  • falls prevention advice 
  • practical DIY tasks − for example:
    • changing light bulbs
    • securing carpets and rugs
    • removing and hanging curtains
    • checking stair rails are secure and appropriate
    • path and door access clearance
    • and other tasks, as appropriate.

The service also installs community alarms and Telecare. For more information about Telecare and community alarms, please contact Call Derbyshire, tel: 01629 533190.

The service will also, with your permission, make referrals to our partners for additional services that may help you to live independently.

Who it is for?

Derbyshire Handy Van Network is a service making it safer for older and vulnerable people to live in their own homes. A fleet of 8 vans and a dedicated team of staff are ready to take your call.

Where it is available?

Local service (Erewash, High Peak, Amber Valley, Bolsover, Chesterfield, Derby, Derbyshire Dales, North East Derbyshire, South Derbyshire).

What it costs:

There is no charge for a Handy Van Service visit. If you're a Derbyshire resident who is aged 60 or over or are referred into the service then the service is free to access up to twice in a rolling 12 month period.

However, you'll need to purchase any materials required for any small repairs or DIY tasks and key safes.

How to access or apply for it:

The service is available Monday to Friday from 9am to 5pm. This service does not offer an emergency service for plumbing or electrical problems.
For more information or to arrange for a visit, please call 0203 535 4999

Additional information:

Tasks Handy Van can help with

If you're not sure if the Handy Van can help with a particular task, tel: 0203 535 4999 and they'll be able to advise you of the help that they can provide.

Help to maintain my garden or with decorating: Unfortunately, the Handy Van Service does not provide help with garden maintenance or decorating.

You'll find lists on our Trusted Trader pages of those who provide these services; go to https://www.derbyshire.gov.uk/community/trusted-trader/trusted-trader.aspx

The service is a successful partnership between our adult care department, Derbyshire Fire and Rescue Service and Derbyshire Community Safety.

Useful Download(s):


Classification(s):

Info last updated:

21/04/2021