Broomfield

Retirement housing / Enhanced sheltered housing
Octavia Way, Staines, Surrey, TW18 2QD
Octavia Way, Staines, Surrey, TW18 2QD

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Info
Aims
Buildings
Services
Residents
Management / Costs
Managed by
A2Dominion
Improving people’s lives through quality homes and services

We are committed to working towards our four key business objectives, which are to: - Provide new high quality homes and places - Deliver customer-led services - Invest in our homes and local communities - Strengthen our business

Main Facts

Retirement housing / Enhanced sheltered housing
36 flats. Built in 1982. Sizes 1 bedroom. Includes mobility standard properties.
Enhanced Care scheme with Visiting management staff (The service provides Intensive Housing Management, and residents have access to a needs assessed Floating Support Service.) and Careline alarm service
Lift, Lounge, Laundry, Guest facilities, Garden, Activities room, Hairdressing salon, Assisted bathing facility
Whole site accessible by wheelchair. Access to site fairly easy. Distances: bus stop 1 mile(s); shop 1 mile(s); post office 2 mile(s); town centre 2 mile(s); GP 3 mile(s); social centre 2 mile(s).
Regular Social Activities include: Bingo, outings, lunches and dinners, organised by residents. New residents accepted from 55 years of age. Both cats & dogs generally accepted, but not to be replaced (based on assessment).
Tenure(s): Rent (social landlord)

Ethos / Lifestyle

Community interaction
  • The scheme is located within an existing active community
  • The scheme is within easy reach of an existing active community
  • The scheme relies on itself for community /neighbourhood interaction
Cultural
  • We facilitate spiritual and religious observance
  • Staff can speak languages other than English
Social Activities
  • There are regular social activities
    Including: Bingo, outings, lunches and dinners
  • Entertainment
  • Outings
  • Regular activities programme
    • Daily activities
    • Weekly activities
    • Monthly activities
  • Facilities for residents to garden or assist with gardening
  • Own minibus
  • Other transport for residents
Pets
New residents are allowed to bring pets:
  • a cat
  • a dog
  • If yes, pets can be replaced
    based on assessment
Statement of purpose
(the ethos and purpose of the scheme as described to a potential resident)
Housing for older persons who are independent/ semi independent and who require some housing related support.
Assessment of outcomes
(to help assess the quality of service and the well-being of residents)
No outcomes

Buildings

The buildings and the environment
Year built: 1982
Number of stories: 2
  • Lift(s). Number of Lifts: 2
  • Stair lift(s)
  • The location is generally regarded as:
    • Desirable
    • Average
    • Not so desirable
Distances to external facilities:
Bus stop 1.0 mile
Local shop 1.0 mile
Post office 2.0 miles
GP surgery 3.0 miles
Social/day centre 2.0 miles
Town/shop centre 2.0 miles

Individual properties
36 properties
Property details:
1-bedroom apartments: 36
Including:
extra care or housing with care properties: 4
limited mobility properties: 9
Other details:
  • If there are studios/bedsits
    • They have a kitchen
    • They have a wc
    • They have a bathroom
  • Some properties have a private balcony
  • Some properties have a private garden or patio
  • Properties are served by a communal satellite tv aerial
  • Properties are wired for cable tv
  • Dementia unit
  • Intermediate care suite or similar
  • Respite care accommodation
Communal facilities Indoors
  • Lounge
  • Restaurant (open to public)
  • Dining room (residents only)
  • Community/day centre
  • Laundry
  • Guest suite
  • Conservatory
  • Activities room(s)
  • Hobby room(s)
  • More than one lounge
  • TV lounge
  • Café
  • Bar/pub
  • Fitness gym
  • Arts and craft centre
  • Storage for wheelchairs/electric scooters
  • Library
  • Shop
  • Treatment room
  • Computer/IT room
  • Payphone
  • WC's
  • Hairdressing salon
  • Jacuzzi
  • Pool
  • Assisted bathroom(s)
  • Other communal facilities
Communal facilities Outdoors
  • Garden
  • Total number of parking spaces: 18
Technology and design
  • Communal facilities are designed for sensory impairment
  • Wired for telecare
  • Telecare installed
  • Smart Home
  • CCTV
  • Others
  • Facility security features: CCTV - door entry system
Accessibility
  • All communal spaces are accessible by wheelchair users
  • Most residents find getting to the site:
    • easy
    • manageable
    • difficult
  • Less mobile people find getting to the site:
    • easy
    • manageable
    • difficult

Services

Support services
  • Community alarm service
  • Provided by: Eldercare
  • Alarm to call on-site staff
  • Housing support service (SP tasks)
  • Domestic assistance
  • Light domestic cleaning
  • Shopping
  • Housework
  • Personal laundry service
  • Hairdressing on site
  • Chiropody
  • Physiotherapy
  • Sensors (detectors) and monitors
  • Personal sensors
  • Property-based sensors
Meals
  • Meals are available on a regular basis
  • A daily meal is available
  • Breakfast always available in restaurant/dining room
  • Lunch always available in restaurant/dining room
  • Dinner always available in restaurant/dining room
  • Breakfast can be delivered to individual homes
  • Lunch can be delivered to individual homes
  • Dinner can be delivered to individual homes
  • Restaurant is open to outsiders
  • There is generally a choice of menu
  • Residents are consulted on menus
  • All meals are prepared on the scheme
  • Vegetarians are specifically catered for
  • Special diets can usually be provided for
  • We can meet cultural dietary preferences
Care services
  • Personal care services
  • Dementia care
  • Care for people with learning disabilities
  • Nursing care
  • Intermediate care
  • Respite care
  • Mental frailty
  • Physical disabilities
  • Behavioural problems
  • Terminal illness
  • Our scheme is best suited to care for:
  • People who need minimal help
  • People who need moderate help
  • People who need a high level of help

Eligibility / Admission

User profile
  • 55 is the lower age limits for new residents
  • We cater for people with no/low level care needs
  • We are aiming at a mixed care levels population
  • Admission criteria are similar to residential care
  • Residents will not need to move except to hospital
  • The scheme is intended or specially suited to a specific religious, ethnic, profession or other group
  • The scheme is restricted to a specific group
Applicants must:
  • Be self-funders
  • Be on state benefits
  • Have local connections
  • Have a housing needs assessment
  • Have a community care assessment
  • Have a risk assessment
  • Have a health assessment
  • Have minimum housing support need
  • Have minimum personal care need
  • Have less than a maximum personal care need
For couples, both partners must:
  • Have minimum housing support need
  • Have minimum personal care need
We accept people with:
  • Visual impairment
  • Deafness
  • Urinary incontinence
  • Faecal incontinence
We would normally accept people with:
  • Memory problems - moderate
  • Memory problems - severe
  • Challenging behaviour - disruptive
  • Challenging behaviour - physically violent
  • Mobility problems - frame
  • Mobility problems - wheelchair
  • Mobility problems - bedfast
  • Wandering problems - inside home
  • Wandering problems - outside home

Management / costs

Management
  • Compared to our other schemes, this one is:
    • Popular
    • Average
    • Not so popular
    • Slow to let/sell
  • There is a tenants/residents association
  • Residents are involved in running the scheme through: social club
Housing staff
  • Resident scheme manager
  • Non-resident manager
  • Housing staff on duty:
    • part time
    • normal hours
    • 24 hours
    • 7 days
  • Number of on-site housing staff: 1
Care staff
  • Site-based care staff
  • On-site care staff 24/7
  • On-site care staff number: 2
Staff facilities
  • Manager's office
  • Care staff office
  • Staff overnight room with en-suite
  • Staff rest room with kitchenette
  • Staff locker and changing room
  • Main catering kitchen
Costs
Average new let rents excluding all charges:
1 bedroom £455.88 per month
Rents updated: 01/01/1970
Service and support charges are about: £60.65 per
Prices updated: 01/01/1970

Info updated: 02/07/2018   Update info

Availability

Check with A2Dominion - none notified to EAC - Advertise vacancies / sales.

Residents' views

Not available - The residents have not taken part in the EAC National Housing for Older People Awards, or used the EAC Residents Consultation Service (RCS).
Managed by
A2Dominion
Improving people’s lives through quality homes and services

We are committed to working towards our four key business objectives, which are to: - Provide new high quality homes and places - Deliver customer-led services - Invest in our homes and local communities - Strengthen our business

Memberships
ERoSH: The organisation that manages this scheme is a member of ERoSH, the national consortium for sheltered and retirement housing.
Street view
Map view