Oakes Court

Housing-with-care / Extra care housing
Palmer Way, Downham Market, Norfolk, PE38 9UZ
Palmer Way, Downham Market, Norfolk, PE38 9UZ

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Manager's Description

"Oakes Court is situated in the beautiful market town of Downham Market. The flats enable independent living with high quality care on hand. Flats are attractive, self-contained and easy to manage. The..." Show more "Oakes Court is situated in the beautiful market town of Downham Market. The flats enable independent living with high quality care on hand. Flats are attractive, self-contained and easy to manage. They have a kitchen area, sitting room, bathroom and bedroom. You will also find an emergency call system, fire alarm system, TV and telephone sockets in every flat. There is a great community at Oakes Court, for those who want to join in, with many activities in the communal lounge or go into the beautiful gardens where you can sit and simply relax." Show less

Main Facts

Housing-with-care / Extra care housing
Tenure(s): Rent (social landlord)
Care provider: Norse Care (Services) Limited
40 flats. Built in 2005. Sizes 1 bedroom. Includes mobility and wheelchair standard properties.
Extra Care scheme with on-site care staff (24 hours / 7 days), Non-resident management staff (24 hours, 7 days) and Careline alarm service
Lounge, Dining room, Restaurant open to the public, Laundry, Guest facilities, Garden, Cafe/bistro, Shop, Hairdressing salon, Library, Assisted bathing facility, computer
Whole site accessible by wheelchair. Access to site easy. Distances: bus stop 30 yards; shop 30 yards; post office 0.5 mile(s); town centre 0.5 mile(s); GP 0.5 mile(s); social centre 1 mile(s).
Regular social activities include: bingo, flower arranging, singalongs, crafts, etc., organised by tenants and staff. Meal(s) available (lunch). New residents accepted from 55 years of age.
Housing Authority: Kings Lynn and West Norfolk
Social Care Authority: Norfolk

Info updated: 28/10/2020
If you are the manager of Oakes Court and want to update your information, please click here.

Availability

Many council and housing association lettings in this area are made through a 'Choice Based Lettings' system called West Norfolk Homechoice. See how to register and then bid for properties at: https://homechoice.west-norfolk.gov.uk/wnkl-home

Residents' views

A number of residents have used EAC's resident consultation card game to give their views on aspects of where they live. They gave top marks to this scheme for:
Number / size of facilities
Quality of design
Quality of the garden
Safety and security

Comments made in nominations for the EAC National Housing for Older People Awards

"I like the feel of the place, it is welcoming, residents appear well looked after and there is always something going on."
Made by a visitor in 2017

"Staff are very friendly and are able to meet the needs of the residents, they all work very hard with fundraising event to make the lives and activiti..." Show more
"Staff are very friendly and are able to meet the needs of the residents, they all work very hard with fundraising event to make the lives and activities of the residents more enjoyable. The establishment is kept very clean and there is a friendly warm welcome when anyone arrives." Show less

Made by a visitor in 2017

"Well run very friendly really feels like home to all the tenants. Friendly staff and experienced helpful and approachable manager. Care is provided fo..." Show more
"Well run very friendly really feels like home to all the tenants. Friendly staff and experienced helpful and approachable manager. Care is provided for tenants based on their needs and it is wonderful that people with dementia get the support they need to live well in their own flats" Show less

Made by a visitor in 2017

"It is a very friendly environment to work in, all tenants and staff work hard to ensure their homes are kept safe and secure, allowing tenants to rema..." Show more
"It is a very friendly environment to work in, all tenants and staff work hard to ensure their homes are kept safe and secure, allowing tenants to remain independent for a long as possible." Show less

Made by a staff member in 2017

"warm friendly atmosphere, homely attractive décor. management strive to ensure person centred care delivery is of high quality"
Made by a visitor in 2017

"Oakes Court gives individuals the opportunity to live the life of their choosing supported by the most amazing dedicated team of staff. Everyone who l..." Show more
"Oakes Court gives individuals the opportunity to live the life of their choosing supported by the most amazing dedicated team of staff. Everyone who lives at Oakes is encouraged to reach their maximum potential through the best person centred dignified care." Show less

Made by a staff member in 2017

"Oakes Court has a lovely atmosphere from the moment you walk in the front door. It offers tenants the chance to remain as independent as possible but ..." Show more
"Oakes Court has a lovely atmosphere from the moment you walk in the front door. It offers tenants the chance to remain as independent as possible but still have the opportunity for help and support if required." Show less

Made by a staff member in 2017
Street view
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